Terms & Conditions

REFUND POLICY

The Med Sydney has a strict no refund policy.

We do however allow for a credit to be applied to an event at a future date, as long as 21 days (3 weeks) notice is provided.

CHANGE OF DATE

Should you make a booking for a certain date and require it changed, we require 21 days notice. This is due to the allocation of catering, entertaining and staffing costs.

NO SHOW POLICY

Should a member of your group not turn up to an event at The Med Sydney, their fee is non refundable.

FINAL PAYMENT POLICY

Once a deposit of $20 per head is made for your groups booking, final payment will be required 14 days prior to the event date.

This is to ensure all catering and numbers are finalised.

You will receive a call to confirm numbers prior to this date, and a custom payment link will be emailed and SMS to you.

Failure to make payment 14 days prior may result in a loss of deposit.

CHANGE OF NUMBER OF GUESTS POLICY

The Med Sydney welcome any change of numbers to your group.

For example, if you purchase a package for 15 people and paid a $20 deposit ($300) for a $79 package, and need to change that to 13 people. The total deposit paid will simply be taken off the revised final balance. You will not forfeit the original deposit.